Public Pages
What This Page Covers
Section titled “What This Page Covers”How to configure the business information, FSRevs-collected testimonials, display choices, and featured links on your public page hosted on BestLocalReviews.com.
What Are Public Pages?
Section titled “What Are Public Pages?”A public page is a structured business and testimonial page hosted on BestLocalReviews.com — not on your FSRevs workspace address. Unlike simple pages, which you build from content blocks, a public page uses your business information and public feedback collected through FSRevs.
This is separate from a Showcase Page. Showcase Pages use your chosen review collection and layout, are shared through Smart Links on your workspace domain, and always request exclusion from search indexing. Public Pages remain the search-facing business presence; their publishing settings are managed here independently.
How Public Pages Help Visitors
Section titled “How Public Pages Help Visitors”- Present consistent business and location details in a public, crawlable format
- Give visitors a focused place to read testimonials you have made public
- Add relevant website, social, menu, booking, or other featured links
- Give search engines and AI systems more public context about the business
- Keep global defaults consistent while allowing genuine location differences
A public page can improve the clarity and availability of your public information, but it does not guarantee search rankings, recommendations, inclusion in an AI answer, or use by any outside service.
Global vs. Location Settings
Section titled “Global vs. Location Settings”Public page settings have business-wide defaults and optional location overrides:
- Global settings apply to your business as a whole and serve as defaults for all locations
- Location overrides let you customize settings for individual locations where needed
If you don’t configure overrides for a location, it inherits the global settings. This makes it easy to maintain a consistent presence while adapting to specific locations.
Configure Public Page Settings
Section titled “Configure Public Page Settings”- Open Public Page Settings under Content Management.
- Check the You are editing selector before making changes:
- Global Public Page Defaults — Business-wide edits the baseline used throughout the business.
- A location marked Location Override edits only that location.
- Complete only the settings needed for that scope.
- Select Save Global Defaults or Save Location Changes. The save area repeats which scope will be changed.
Use the same scope selector to move between the global editor and locations you can manage. If the current page has unsaved changes, FSRevs asks before switching scope or leaving the page.
The editor controls public content and display choices. To correct a location’s business name, address, or phone, use that location’s settings. To change its logo or header colors, use Branding.
Write the Business Information
Section titled “Write the Business Information”- Business description becomes the page’s About text. In one to three short sentences, explain what you do, who you serve, and any useful specialty. Write the facts a first-time visitor needs.
- Primary website becomes the main Website action. Use the website or landing page you most want visitors to open.
- Business categories identify the kind of business. Use specific, accurate categories rather than repeated keywords.
For example: “Rosie’s provides dog grooming in Honolulu, including bathing, coat trimming, and nail care. Appointments are available for small and medium dogs.” A location override can add a real local difference without rewriting the business-wide description everywhere.
Inherited and Explicit Values
Section titled “Inherited and Explicit Values”In a location editor, an unset value means inherit the Global Public Page Default. This is different from explicitly choosing Show or Hide for a display option:
- Inherit follows the current global choice, including future global changes.
- Show keeps the item visible at this location even if the global choice later changes.
- Hide keeps the item hidden at this location even if the global choice later changes.
The scope summary shows how many settings are customized locally. Settings left unset are not copied; they continue using their effective global values.
Display Settings
Section titled “Display Settings”Control what appears on your public page:
| Setting | Description |
|---|---|
| Reviewer Photos | Show or hide photos submitted by reviewers |
| Reviewer Taglines | Show or hide taglines customers provided |
| Owner Replies | Show or hide your replies to reviews |
| Additional Photos | Show or hide extra media attached to reviews |
| Review Flow Filtering | Choose which review flows contribute reviews to the page |
Choose Which Review Flows Appear
Section titled “Choose Which Review Flows Appear”Under Choose the reviews visitors see, choose one of these behaviors:
- All review flows — Eligible public feedback from every enabled Review Flow can appear. This is the best default for most businesses.
- Only selected — Reviews must come from the Review Flows you choose.
- All except selected — Reviews can come from every eligible Review Flow except the ones you choose to hide.
- Use global — Available while editing a location; follows the current global filtering rule.
The What visitors will see summary resolves the selection and shows the effective result. Read it before saving, especially when a location inherits a global rule or a selected Flow has been disabled.
Featured Content
Section titled “Featured Content”Featured Links
Section titled “Featured Links”Feature up to 5 links at each scope — these can be review, social, or custom destinations from My Links. Global Featured Links form the business-wide set. Links selected for a location appear alongside those global links rather than replacing them; choosing none at the location uses only the global links.
Categories
Section titled “Categories”Assign up to 5 categories that describe your business. Clear categories give visitors, search engines, and AI systems more useful context about your services.
How Reviews Appear
Section titled “How Reviews Appear”Public pages can showcase feedback collected through your Review Flows. Only records marked Public and allowed by the effective Review Flow filtering rule can appear. You can change a record’s visibility from its Flow Activity detail or while following up in Manager Feedback Report.
The page can include rating visuals, review text, reviewer information allowed by your display settings, approved media, and a saved business reply. If feedback was collected with Customer Recommendation Score, the page still renders a familiar star visual, including half-star increments where needed.
Per-Location Pages
Section titled “Per-Location Pages”Each location can have its own public page with location-specific settings. Leave a field on Use global or Inherit when the business-wide choice should keep flowing to that location. Use an explicit local value only when the location needs a real difference.
After saving, open the location’s public-page link from the Dashboard. Check its business information, displayed reviews, photos, replies, and featured destinations. Location updates can take time to appear publicly; recheck after the update has processed.
Reset Settings Safely
Section titled “Reset Settings Safely”Reset actions have deliberately different scopes:
- Reset to Global Defaults removes every saved Public Page customization for the current location. That location immediately inherits the global defaults again.
- Reset Global Defaults removes the saved business-wide baseline and uses built-in values instead. Existing location customizations remain in place.
- Reset All Public Page Settings removes both the global defaults and every location customization. Use this only when you intend to rebuild the complete setup.
Reset actions are shown only when your account has the required business-wide authority. Always read the confirmation, especially before resetting all settings.
Troubleshooting
Section titled “Troubleshooting”A review is missing
Section titled “A review is missing”Check that the feedback is marked Public, belongs to the expected location, and is allowed by the effective Review Flow filtering rule. Read What visitors will see in the location editor before changing filters.
A reply or photo is missing
Section titled “A reply or photo is missing”Check the corresponding display option at the location and global scopes. The record must actually contain that content; enabling a display option does not create it.
A global change is not reaching one location
Section titled “A global change is not reaching one location”Look for an explicit local value. Choose Inherit or Use global for that field when it should follow the business-wide default.
A featured link appears at every location
Section titled “A featured link appears at every location”Global Featured Links are included alongside location-specific links. Remove an unwanted business-wide link from the global selection; leaving the local selection empty does not hide it.