Creating Your Account

What This Helps You Do

Create your FSRevs account, set up your first location, and launch your workspace — ready to start collecting customer reviews and feedback.

Before You Start

You’ll need:

• A direct phone number (US or Canada)
• An email address for your admin account
• A password you’ll remember

If your business has a Google Business listing, have the phone number listed on that profile ready — FSRevs uses the phone number to find your listing and can pull in most of your business details automatically.

Save time with Google Business

If you enter the phone number from your Google Business listing during registration, FSRevs will find your listing and auto-fill your company name, address, website, and even your Google review link. This is the fastest way to get set up.

Step by Step

Step 1: Secure Your Workspace

Start by entering your basic details. This creates your private login and reserves your unique business URL.

Field	Notes
Name	Your full name (first and last)
Title	Your role at the business (optional, e.g., “Owner” or “Manager”). We use this to personalize messages so your customers know they’re hearing from a real person
Phone	Your direct phone number — US or Canadian numbers only. This is for contacting you personally, not displayed publicly for your business
Email	Your personal email. This becomes your sign-in email. You’ll confirm it by entering it twice
Password	Minimum 8 characters. You’ll confirm it by entering it twice
Workspace ID	4–32 characters, lowercase letters, numbers, and dashes only. This becomes part of your unique FSRevs address (e.g., your-workspace.fsrevs.com) and is visible in every link you, your team, and your customers see

Watch the Link Preview

As you type your Workspace ID, watch the preview below the box — this is exactly what your customers will see on their phones. Keep it short (like acme-co) to make your future QR codes cleaner and easier to scan.

Step 2: Let Google Do the Work

Instead of typing in all your business details by hand, enter the phone number from your Google Business Profile and let FSRevs find your listing.

1. Enter the phone number from your Google Business listing
2. We’ll show you the listings we found — click the Click to test link if you want to be 100% sure it’s the right one
3. Click Select and we’ll automatically grab your company name, address, website, and Google review link

If your business isn’t on Google (or you’d rather skip this step), you can enter all the details manually — no problem.

Field	Required?	Notes
Company Name	Yes	Your business name as customers know it
Phone	No	Main business phone number — the contact number for your business, separate from your personal phone
Website	No	Your business website
Address	No	Street address
City	Yes	City where your business is located or primarily serves
State / Province	Yes	State or province
ZIP / Postal Code	No	ZIP (US) or Postal Code (Canada)
Timezone	Yes	Auto-detected, but you can change it

Service area businesses

You don’t need a street address to use FSRevs. If you’re a service area business without a physical storefront, leave the street address blank and just provide your city and state. Even partial location details help FSRevs set up your account correctly.

Step 3: Final Touches & Launch

Confirm your location details and let us know how you found us.

Referrals

If a friend or colleague recommended FSRevs, let us know on this step! We love to thank and reward the people who help grow our community.

Once you hit Submit, our system goes to work — building your database, setting up your domain, and securing your workspace.

What Happens After You Submit

Your screen will change to a Setup in Progress page. Behind the scenes, we’re provisioning your dedicated server and database.

The 3–5 minute window: It takes about 3 to 5 minutes to get everything warmed up and ready for you.

Check your destination: Verify the email address shown on the setup screen. That’s exactly where your access link is headed.

Don’t just wait — get ahead: While our system finishes your setup, click the button to Schedule your Free Onboarding. By the time you pick a time, your welcome email will likely be sitting in your inbox.

Schedule your free onboarding session

We strongly recommend scheduling a free onboarding session with our team. This is included with every account at no cost — our team will walk you through setting up your first review flow, configuring your locations, and making sure everything is tailored to your business. Most customers who complete onboarding see results significantly faster.

Stuck? Quick Fixes

“I can’t find my Google listing” Double-check that you’re using the exact phone number listed on Google Maps. If it still doesn’t show up, don’t worry — enter your details manually and we can link your Google listing later.

“My Workspace ID says it’s taken” Like a custom email address, Workspace IDs must be unique. Try adding your city (e.g., acme-maui) or a shorter version of your name.

“I didn’t get the welcome email” Give it a full 5 minutes. If it’s still not there, check your Promotions or Spam folder. The email comes from FSRevs and contains your link to log in.

Related Pages

• Setting Up Your Business — What to do after registration
• Key Concepts & Glossary — Learn the terminology
• Understanding Locations — How locations work in FSRevs